Question 1

How far in advance should I book?

Accepted Answer

We recommend booking as early as possible, especially during peak season to make sure your desired car is reserved for you. However, short-notice bookings are sometimes available.

Question 2

How does the booking process work?

Accepted Answer

Select your car and dates on our website. Some vehicles can be booked instantly, while others require a short inquiry. We’ll confirm availability, pricing, and delivery details before finalizing your reservation.

Question 3

Is a security deposit required to rent a car?

Accepted Answer

Yes. A refundable security deposit is required and varies by vehicle. The exact deposit required can be found in the cars detail page.

Question 4

What documents do I need?

Accepted Answer

A valid driving license, passport or ID, and a credit card for the deposit. We’ll let you know everything in advance - no surprises.

Question 5

Which payment methods do you accept?

Accepted Answer

We accept all major credit cards (except American Express), bank transfers, and crypto payments. Cash is not accepted.

Question 6

Can I extend my rental?

Accepted Answer

Yes, subject to availability. Just contact us as early as possible and we’ll take care of it.

Question 7

Is this car available for airport delivery?

Accepted Answer

Yes. All our vehicles can be delivered to the Airport or your preferred location.

Question 8

Can I book last-minute?

Accepted Answer

Often, yes. Availability can change quickly, so we recommend contacting us directly for same-day or next-day rentals.

Question 9

Which airports can I fly from?

Accepted Answer

You can depart from any Spanish airport with private aviation facilities — including Madrid, Barcelona, Málaga, Ibiza, Palma, Alicante, and Valencia — and fly to destinations worldwide.

Question 10

Is there a minimum stay for villas?

Accepted Answer

Most villas have a minimum stay of 3–7 nights depending on the property and season, with longer minimums during peak summer weeks. For shorter stays, contact us — exceptions are sometimes possible.

Question 11

Do I need to have been in possesion of my drivers license for a certain amount of time?

Accepted Answer

Yes, but the amount of time you have to have been in possesion of a valid drivers license differs from car to car. Please check in the cars detail page for this duration.

Question 12

Whats the price per extra kilometer?

Accepted Answer

The price per extra kilometer will depend on the car:
For cars with a daily rate of less than 1.000€ it will be 3,50€ 
For cars with a daily rate higher than 1.000€ per day it will be 5,-€

Question 13

What's the minimum rental period?

Accepted Answer

The minimum rental period for advance bookings is 2 days. However, 1-day rentals are available for spontaneous same-day or next-day requests — just contact us directly.

Question 14

Whats the minimum driver age to rent a car?

Accepted Answer

This differs from car to car. Please check in the cars detail page for the minimum drivers age. It tends to be either 18, 22 or 25.

Question 15

Do you deliver cars to the Airport or hotels?

Accepted Answer

Yes. We offer handovers at the Airport, your hotel, villa, or a location of your choice. Just let us know what’s most convenient for you.

Question 16

Where do you deliver?

Accepted Answer

We deliver anywhere in Spain. Our main hubs are in Marbella, Barcelona, Madrid, Ibiza, and Alicante, but we can arrange delivery to any location in the country — airports, hotels, villas, or wherever you need.

Question 17

Are the quoted prices final?

Accepted Answer

Prices shared during our conversation are preliminary estimates. The final quote may vary slightly depending on exact dates, delivery logistics, and vehicle availability. You will receive a confirmed price in your formal offer before any commitment.

Question 18

Is there a delivery fee?

Accepted Answer

Delivery cost depends on where the car is located and where you need it delivered. If the car needs to be transported between cities, a transport fee may apply. We will confirm the exact delivery cost in your formal offer.

Question 19

What’s included in the rental price?

Accepted Answer

Your rental includes comprehensive insurance, standard mileage, and personalized service from start to finish. No hidden fees.

Question 20

What documents do I need to fly privately?

Accepted Answer

Each passenger needs a valid passport or ID, and visas where required for international destinations. There are no security queues — you typically arrive just 15–20 minutes before departure at the private terminal.

Questions Fréquemment Posées

Général

Généralités

Comment ça marche

Comment ça fonctionne

Voiture individuelle

Jets Privés

Villas

Location de yacht

Location de Yacht

Charter de Yacht

Vous avez encore des questions ?

Questions Fréquemment Posées

Général

Un dépôt de garantie est-il nécessaire pour louer une voiture ?

Quel est l'âge minimum pour louer une voiture ?

Dois-je être en possession de mon permis de conduire depuis un certain temps ?

Livrez-vous des voitures à l'aéroport ou aux hôtels ?

Qu'est-ce qui est inclus dans le prix de la location ?

Puis-je réserver à la dernière minute ?

Quelle est la durée minimale de location ?

Généralités

Où livrez-vous ?

Comment ça marche

Quels sont les modes de paiement acceptés ?

Comment fonctionne la procédure de réservation ?

Combien de temps à l'avance dois-je réserver ?

Quels sont les documents dont j'ai besoin ?

Puis-je prolonger ma location ?

Y a-t-il des frais de livraison ?

Les prix indiqués sont-ils définitifs ?

Puis-je réserver une voiture, un yacht, un jet et une villa ensemble ?

Comment puis-je payer pour les réservations de yacht, de jet ou de villa ?

Quelles langues supportez-vous ?

Comment ça fonctionne

Les prix indiqués pour les yachts, jets et villas sont-ils définitifs ?

Voiture individuelle

Quel est le prix du kilomètre supplémentaire ?

Cette voiture peut-elle être livrée à l'aéroport ?

Jets Privés

Combien de temps à l'avance dois-je réserver un jet privé ?

De quels aéroports puis-je partir ?

Quels documents dois-je avoir pour voler en privé ?

Puis-je amener mon animal de compagnie dans un jet privé ?

Qu'est-ce que les vols à jambe vide ?

Comment fonctionne la tarification des jets privés ?

Villas

Un dépôt de garantie est-il requis pour les locations de villa ?

Pouvez-vous organiser des extras comme un chef privé ou des transferts aéroport?

Y a-t-il un séjour minimum pour les villas ?

Que comprend la location d'une villa ?

Quelles sont les heures d'enregistrement et de départ pour les villas ?

Location de yacht

Puis-je louer un yacht pour une seule journée ?

La nourriture et les boissons sont-elles incluses à bord ?

De quels ports vos yachts opèrent-ils ?

Combien de temps à l'avance devrais-je réserver une location de yacht ?

Location de Yacht

Ai-je besoin d'un permis pour louer un yacht ?

Charter de Yacht

Que comprend le prix d'une location de yacht ?

Vous avez encore des questions ?