Question 1

How far in advance should I book?

Accepted Answer

We recommend booking as early as possible, especially during peak season to make sure your desired car is reserved for you. However, short-notice bookings are sometimes available.

Question 2

How does the booking process work?

Accepted Answer

Select your car and dates on our website. Some vehicles can be booked instantly, while others require a short inquiry. We’ll confirm availability, pricing, and delivery details before finalizing your reservation.

Question 3

Is a security deposit required to rent a car?

Accepted Answer

Yes. A refundable security deposit is required and varies by vehicle. The exact deposit required can be found in the cars detail page.

Question 4

What documents do I need?

Accepted Answer

A valid driving license, passport or ID, and a credit card for the deposit. We’ll let you know everything in advance - no surprises.

Question 5

Which payment methods do you accept?

Accepted Answer

We accept all major credit cards (except American Express), bank transfers, and crypto payments. Cash is not accepted.

Question 6

Can I extend my rental?

Accepted Answer

Yes, subject to availability. Just contact us as early as possible and we’ll take care of it.

Question 7

Is this car available for airport delivery?

Accepted Answer

Yes. All our vehicles can be delivered to the Airport or your preferred location.

Question 8

Can I book last-minute?

Accepted Answer

Often, yes. Availability can change quickly, so we recommend contacting us directly for same-day or next-day rentals.

Question 9

Which airports can I fly from?

Accepted Answer

You can depart from any Spanish airport with private aviation facilities — including Madrid, Barcelona, Málaga, Ibiza, Palma, Alicante, and Valencia — and fly to destinations worldwide.

Question 10

Is there a minimum stay for villas?

Accepted Answer

Most villas have a minimum stay of 3–7 nights depending on the property and season, with longer minimums during peak summer weeks. For shorter stays, contact us — exceptions are sometimes possible.

Question 11

Do I need to have been in possesion of my drivers license for a certain amount of time?

Accepted Answer

Yes, but the amount of time you have to have been in possesion of a valid drivers license differs from car to car. Please check in the cars detail page for this duration.

Question 12

Whats the price per extra kilometer?

Accepted Answer

The price per extra kilometer will depend on the car:
For cars with a daily rate of less than 1.000€ it will be 3,50€ 
For cars with a daily rate higher than 1.000€ per day it will be 5,-€

Question 13

What's the minimum rental period?

Accepted Answer

The minimum rental period for advance bookings is 2 days. However, 1-day rentals are available for spontaneous same-day or next-day requests — just contact us directly.

Question 14

Whats the minimum driver age to rent a car?

Accepted Answer

This differs from car to car. Please check in the cars detail page for the minimum drivers age. It tends to be either 18, 22 or 25.

Question 15

Do you deliver cars to the Airport or hotels?

Accepted Answer

Yes. We offer handovers at the Airport, your hotel, villa, or a location of your choice. Just let us know what’s most convenient for you.

Question 16

Where do you deliver?

Accepted Answer

We deliver anywhere in Spain. Our main hubs are in Marbella, Barcelona, Madrid, Ibiza, and Alicante, but we can arrange delivery to any location in the country — airports, hotels, villas, or wherever you need.

Question 17

Are the quoted prices final?

Accepted Answer

Prices shared during our conversation are preliminary estimates. The final quote may vary slightly depending on exact dates, delivery logistics, and vehicle availability. You will receive a confirmed price in your formal offer before any commitment.

Question 18

Is there a delivery fee?

Accepted Answer

Delivery cost depends on where the car is located and where you need it delivered. If the car needs to be transported between cities, a transport fee may apply. We will confirm the exact delivery cost in your formal offer.

Question 19

What’s included in the rental price?

Accepted Answer

Your rental includes comprehensive insurance, standard mileage, and personalized service from start to finish. No hidden fees.

Question 20

What documents do I need to fly privately?

Accepted Answer

Each passenger needs a valid passport or ID, and visas where required for international destinations. There are no security queues — you typically arrive just 15–20 minutes before departure at the private terminal.

常见问题

一般情况

概述

如何使用

工作原理

如何运作

个人汽车

私人飞机

别墅

游艇租赁

还有疑问？

常见问题

一般情况

租车需要押金吗？

租车的最低驾驶年龄是多少岁？

我是否需要在一定时间内持有驾照？

你们将汽车送到机场或酒店吗？

租金包括哪些费用？

我可以在最后一刻预订吗？

最短租期是多长？

概述

你们提供哪些地区的配送服务？

如何使用

你们接受哪些付款方式？

预订流程是怎样的？

我应该提前多久预订？

我需要哪些文件？

我可以延长租期吗？

工作原理

需要支付运费吗？

报价是最终价格吗？

如何运作

所列的游艇、私人飞机和别墅的价格是最终价格吗？

我可以一起预订汽车、游艇、私人飞机和别墅吗？

我如何支付游艇、私人飞机或别墅的预订费用？

您支持哪些语言？

个人汽车

每增加一公里的价格是多少？

这辆车可以送到机场吗？

私人飞机

我需要提前多久预订私人飞机？

我可以从哪些机场起飞？

我需要什么文件才能私人飞行？

我可以带我的宠物上私人飞机吗？

什么是空腿航班？

私人飞机定价是如何运作的？

别墅

别墅租赁需要押金吗？

您能安排额外服务，比如私人厨师或机场接送吗？

别墅有最低入住天数吗？

别墅租赁包含哪些内容？

别墅的入住和退房时间是什么？

游艇租赁

我可以只租一艘游艇一天吗？

船上包括餐饮吗？

我需要执照才能租用游艇吗？

您的游艇从哪些码头出发？

我应该提前多久预订游艇租赁？

游艇租赁价格包含什么？

还有疑问？